Privacy Policy

1. Information We Collect

When you use our services, we may collect the following types of personal information:

• Identity information: Full name, date of birth, time of birth, place of birth, gender
• Contact information: Email address, WhatsApp/mobile number
• Consultation data: Your questions, concerns, and information shared during consultations
• Payment information: UPI transaction IDs and payment screenshots (we do not store card numbers or bank details)
• Usage information: Pages visited, browser type, approximate location (country/city via IP)
• Communication records: WhatsApp messages and email exchanges related to bookings and consultations

We collect this information only when you voluntarily provide it through our booking forms, newsletter sign-up, report generator, or WhatsApp communications.

2. How We Use Your Information

Your personal information is used exclusively for the following purposes:

• Preparing and delivering your astrology consultation or Kundli report
• Confirming your booking and communicating your consultation slot via WhatsApp
• Verifying payment and processing bookings
• Sending your free monthly horoscope newsletter (only if you subscribed)
• Responding to your enquiries and providing customer support
• Improving our website and services based on usage patterns
• Sending occasional updates about new services (you can unsubscribe at any time)

Birth data (date, time, place of birth) is used solely for preparing your astrological reading. It is never used for any other purpose without your explicit consent.

3. Data Storage & Third-Party Services

We use the following trusted third-party services to operate our business:

• Formspree (formspree.io): Processes and stores booking form submissions and newsletter sign-ups. Subject to Formspree's own privacy policy.
• WhatsApp Business: Used for booking confirmations and client communications. Subject to Meta's privacy policy.
• UPI Payment Providers: Payment processing via UPI (Google Pay, PhonePe, Paytm etc.). We only retain transaction references, not payment credentials.
• Google Fonts: Loads fonts from Google's servers. Minimal usage data may be collected by Google.
• Google AdSense (where enabled): May serve personalised advertisements using cookies. You can opt out via Google's Ad Settings.

We do not sell, rent, lease or trade your personal information to any third party under any circumstances.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse or disclosure. All website transmissions use SSL encryption (HTTPS). However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Consultation content is kept strictly confidential. We do not share what was discussed during your session with anyone.

5. Cookies

Our website may use cookies for the following purposes:

• Essential cookies: Required for basic website functionality
• Analytics cookies: To understand how visitors use our site (aggregated, anonymous data)
• Advertising cookies: If Google AdSense is enabled, personalised ads may use cookies

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal data (subject to legal obligations)
• Unsubscribe: Opt out of our newsletter at any time using the unsubscribe link in any email
• Objection: Object to the processing of your data for marketing purposes

To exercise any of these rights, please contact us via WhatsApp or email at the details below.

7. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately for removal.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.