Table of Contents
1. Acceptance of Terms
By accessing our website (astrovedic.com), booking a consultation, ordering a Kundli report, or using any of our services, you confirm that you have read, understood and agree to be bound by these Terms & Conditions in full.
If you do not agree with any part of these terms, please do not use our services. We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes acceptance of the updated terms.
These terms constitute a legal agreement between you ("the Client") and Astro-Vedic Experience ("we", "our", "us").
2. Description of Services
Astro-Vedic Experience provides the following services:
- Phone Consultation (โน699): 20-minute private astrology consultation conducted over phone call
- Video Consultation (โน999): 30-minute live video call astrology consultation
- Kundli PDF Report (โน1499): Personalised 15โ20 page Vedic astrology report delivered by email within 48โ72 hours
- Free Monthly Horoscope Newsletter: Email newsletter with zodiac sign insights (subscription-based, free)
- Free Kundli Report Generator: Online tool providing a basic automated PDF based on sun sign and numerology (for informational purposes only)
All services are provided for guidance and spiritual insight purposes only. See Section 5 (Important Disclaimer) for full details.
3. Booking & Payment
Booking Process
- Submit the booking form with accurate personal and birth details
- Complete payment via UPI (QR code or UPI ID provided on the website)
- Send payment screenshot via WhatsApp to verify your payment
- Receive slot confirmation via WhatsApp within 24 hours of payment verification
Payment Terms
- All fees are payable in full at the time of booking via UPI
- Prices are listed in Indian Rupees (INR) and include all applicable taxes
- Prices are subject to change; rates displayed at time of booking apply to that booking
- We reserve the right to reject bookings at our discretion with full refund
Client Responsibilities
- You must provide accurate birth details (date, time, place). Inaccurate details will affect the quality of your reading
- You are responsible for joining the consultation at the confirmed time from a suitable location with good connectivity
- You must be at least 18 years of age to book a consultation
4. Cancellation & Refunds
Our full Refund & Cancellation Policy is available at refund-policy.html. Key terms:
- You may reschedule with at least 2 hours advance notice via WhatsApp (one free reschedule per booking)
- No-shows without prior notice are non-refundable
- If we cancel or are unable to fulfil your consultation, you will receive a full refund or reschedule
- Kundli PDF reports are non-refundable once delivered as digital products
5. Important Disclaimer
Astro-Vedic Experience provides services for spiritual guidance, personal insight and entertainment purposes only. Vedic astrology is a traditional spiritual science and our readings represent one interpretive perspective based on ancient principles.
Our consultations and reports are not a substitute for professional medical, psychological, legal, financial or any other professional advice. We strongly encourage you to consult qualified professionals for any decisions in these areas.
We make no guarantee of accuracy, completeness or applicability of any reading, prediction or recommendation. The future is not fixed โ free will, karma and personal choices all influence outcomes.
By booking a consultation or ordering a report, you acknowledge that you understand these limitations and take full responsibility for any decisions made based on your reading. Astro-Vedic Experience shall not be held liable for any outcomes resulting from reliance on our services.
6. User Conduct
When using our services, you agree not to:
- Provide false, misleading or fraudulent information in any form or booking
- Use abusive, threatening or offensive language toward our team
- Record any consultation without our prior written consent
- Share, distribute or reproduce consultation content or Kundli reports without permission
- Attempt to resell, redistribute or commercialise our services or reports
- Use our services for any unlawful purpose
We reserve the right to terminate services and retain fees if these conditions are violated.
7. Intellectual Property
All content on this website โ including text, design, graphics, reports, and the Kundli PDF report template โ is the intellectual property of Astro-Vedic Experience and is protected under applicable copyright laws.
Your personalised Kundli report is prepared exclusively for your personal use. You may not distribute, reproduce, publish or commercially use it without written permission.
The free report generator tool and its underlying code remain the sole property of Astro-Vedic Experience.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Astro-Vedic Experience shall not be liable for:
- Any direct, indirect, incidental, consequential or special damages arising from use of our services
- Decisions made or actions taken based on any consultation or report
- Inaccuracies in readings due to incorrect birth details provided by the client
- Technical failures on the client's end during video or phone consultations
- Any third-party services linked from our website
Our total liability in any case shall not exceed the fee paid for the specific service in question.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to data practices described in our Privacy Policy.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the Republic of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of India.
We will attempt to resolve any disputes amicably through direct communication before any formal proceedings.
11. Contact
For any questions regarding these Terms & Conditions:
- ๐ฌ WhatsApp: +91-XXXXXXXXXX
- ๐ง Email: contact@yourwebsite.com
- ๐ Website: astrovedic.com